Forms7Use casesCustomer feedback

Feedback forms that turn responses into decisions.

Collect ratings, open text, product context, files, and segments, then use AI insights to see what customers are asking for.

Fields
Rating, poll, text
Analysis
Findings and trends
Output
CSV and summaries
Sec 01Outcomes

What this use case needs to do.

Ask better questions

Use ratings, polls, text, and branching to collect useful feedback without making the form long.

Find patterns faster

AI insight rooms summarize themes, trends, segments, and records across one form or all forms.

Share the data

Export clean CSV or XML files when teams need to work with the raw responses.

Sec 02Workflow

From form to follow-up.

Step 1

Publish the survey

Choose classic pages or one-question flow and publish a hosted feedback form.

Step 2

Collect responses

Track completed and partial submissions with visible answers, hidden values, and timestamps.

Step 3

Ask the data

Use AI insights to summarize customer requests, objections, and themes.

Sec 03Features

Forms7 features that support it.

Create the form. Collect the answers. Handle the follow-up.

Generate your first online form, publish it, and keep submissions, files, payments, exports, and routing in one Forms7 workspace.